Assertiveness With Other People

Systematic Stress Management Program

Step 7: Communication & Stress Section

Introduction

What is Your Ear-Q?

Ten Blocks to Effective Listening

Listening Blocks in My Life

Skills for Active Listening

Improving Your Ear-Q

Assertiveness

Assertiveness Inventory

Assertiveness with Other People

The Benefits of Assertiveness

Assertiveness Training – The L.A.D.D.E.R. Technique

My Practice L.A.D.D.E.R.

Behaviors vary in different situations and with different people. Because of relationships and other influences, assertive behaviors may or may not be communicated. This listing will help to identify where passive or aggressive behaviors need adjustment.

Determine whether you behave assertively, aggressively, or passively with different people. (Review characteristics chart.) Record A, B, or C in front of each.

(A) Assertive

(B) Aggressive

1. Parents

2. Employees

3. Strangers

4. Relatives

5. Spouse

6. Business clients

7. Co-workers

8. New acquaintances

9. Classmates

10. Friends

11. Boss

12 .Phone or door-to-door solicitors

13. Sales help

14. Children

15. Elders

Review your responses. Do you see a pattern of more A’s, B’s, or C’s? How can you change interactions with others to achieve more A’s? Star the B’s and C’s that you consider to be stressful. Now review and label those 3 – 5 people with whom you want to improve your style of communication.

Page from the Systematic Stress Management book by the American Institute for Preventive Medicine. www.HealthyLife.com. All rights reserved.

Step 1: Understanding Stress

Step 3: Type A & B Behavior Patterns

Step 5: Thinking Differently

Step 7: Communication & Stress

Step 2: Stress Management at Work

Step 4: Biofeedback Training & Relaxation

Step 6: Time Management

Steps to Systematic Stress Management™